Known as Thai Airways International, the Bangkok based airline flies to nearly 80 destinations in 35 countries. The popular tourist destination of Phuket acts as a secondary hub with frequent connections from Bangkok and some limited international services being offered.
Thai Airways provides Australians with a direct connection to Bangkok from Brisbane, Melbourne, Perth and Sydney. The airline's route network allows for quick and easy connections to the sunny tourist hot spots of Thailand as well as to cities across Asia and Europe.
One of only a dozen or so international airlines to operate the Super Jumbo A380, Thai Airways places the aircraft with its award winning First Class suites on the most important routes in its network, most notably from Bangkok to London, Frankfurt, Paris, Hong Kong and Tokyo.
Royal Orchid Plus is the name of Thai's frequent flyer program. Members can earn points when travelling on Thai and other Star Alliance member airlines, including Air New Zealand, Singapore, Air Canada and United.
- Airbus A320
- Airbus A330-300
- Airbus A340-600
- Airbus A380
- Boeing 747-400
- Boeing 777-200ER/300ER
- Boeing 787-8 Dreamliner
Thai Airways has on order the Airbus A350-900 and Boeing 787-9 aircraft. Deliveries are expected to take place through 2017.
There are two check-in options when flying with Thai Airways - Online or at the airport counter. Online check-in opens 24 hours before departure and closes 2 hours prior. For airport check-in, Thai Airways recommends that guests arrive at the airport 2 hours early. For international flights, check-in closes 45 minutes before scheduled departure, and anyone checking in after this time may be denied boarding.
Royal Silk Business
The newest Royal Silk features can be found on Thai's A380s, 777s and 787s. These new aircraft provide maximum comfort in the way of mini suites with lie-flat beds, blankets and pillows and a toiletry kit with toiletries and other travel essentials. On flights to Korea and Japan, slippers are also provided.
A gourmet menu of Thai dishes and western favourites are highlighted on the Royal Silk menu. Longer flights may also include a fruit and cheese course, soups and salads and canapés. To best compliment the featured cuisine, international wines have been expertly selected.
Personal seat back video screens are available on most widebody aircraft. Controlled at the push of a button, entertainment selections include classic and latest release movies, TV shows, travel information and more. There are even games for kids and language lessons for the grown-ups.
Baggage rules may differ depending on the destination, however allowances for Royal Silk Class are typically capped at 40kg. This means that the maximum weight of all bags put together cannot exceed 40kg. Additionally, no single bag can weigh more than 32kg. Weight that exceeds these limits will be charged a fee. For carry-on baggage, all passengers regardless of class of travel are permitted one 7kg bag.
Thai's Royal First cabin on the A380 and some 747s is known for its 8 foot long suites with sliding doors and fully flat sleeper seats. Guests are pampered with plush bedding and on flights of 6 hours or more, comfort wear and slippers. An amenity kit with toiletries and other travel products are also supplied.
From the finest champagne and wines to a mouth watering starter, the Royal First meal begins in style. The 5-star experience continues with a variety of courses, including caviar. The menu caters to the tastes of each route with local favourites highlighted.
Guests are treated to on-demand entertainment which can be viewed on a personal wide screen TV. Noise cancelling headsets create a theatre quiet atmosphere when viewing the hundreds of hours of movies, TV shows and travel documentaries.
The maximum combined weight for the free baggage allowance in Royal First is 50kg. No single bag may weigh more than 32kg. Cabin baggage is limited to one piece weighing no more than 7kg.
Club Lounges & Alliances
Thai Airways has several lounges at Suvarnabhumi International Airport in Bangkok and a further 16 located throughout Asia. The airline has four types of lounges that vary in facilities, service and access; Royal First, Royal Silk, Royal Orchid and Royal Orchid Spa. Naturally, Royal First passengers have access to the corresponding lounge, where they can enjoy slumber rooms and à la carte dining. The Royal Orchid Spa is only available to Royal Orchid Plus Gold and Star Alliance Gold card holders.
Thai Airways is a member of the Star Alliance, a collection of 28 member airlines who offer code-share flights and reciprocal frequent flyer benefits. In addition to Thai Airways, Star Alliance members include:
- Air Canada
- Air New Zealand