One of the world's leading airlines in terms of service, safety and global reach, Singapore Airlines has become a passenger favourite in the international travel market.
Flying to over 60 cities in 30 countries, Singapore Airlines has become a popular choice for Australians travelling overseas. With daily departures from Adelaide, Brisbane, Melbourne, Perth and Sydney, travellers can break up their journey with a stop in beautiful Singapore before continuing on to such popular destinations as Europe, the Middle East or Africa.
There are plenty of ways for flyers to earn frequent flyer points on Singapore too. The airline is part of the Star Alliance and with its own Kris Flyer frequent flyer scheme, members can earn and redeem points on any Star Alliance member airline.
Virgin Australia is another code share partner, and Velocity points can be earned on most Singapore fares. Unique to the industry, Kris Flyer members can even transfer points to their Virgin Australia Velocity account.
Singapore Airlines operates one of the world's youngest fleet of aircraft. The following aircraft types are currently in operation:
- Airbus A330-300
- Airbus A380
- Boeing 777-200/200ER
- Boeing 777-300/300ER
* Deliveries of the new A350-900 begin in 2016, while the Boeing 787-10 Dreamliners are set to enter service with Singapore starting in 2018. These aircraft are expected to replace the Airbus A330s and Boeing 777-200s currently in the fleet.
There are a number of ways to check-in for a Singapore Airlines flight:
- Online or with a mobile device - this check-in option is open 48 hours to 2 hours before departure. Boarding passes may be printed or saved to a smart phone or tablet.
- Self Service Kiosk - currently available in Singapore, Amsterdam, Copenhagen and London Heathrow, this quick and easy tool allows guests to select seats and print boarding passes.
- Airport Counter - depending on city, airport counters open 3 to 6 hours before departure. Guests may check-in up to 48 hours prior when departing Singapore.
- Return - Guests returning within 48 hours may check-in for both outbound and return flight. This service is available for Brisbane, Melbourne, Perth and Sydney.
Singapore Airlines entered the Premium Economy segment in 2015. Available on the airline's longest routes operated with the A380 and 777-300, Premium Economy offers guests greater personal space in a separate cabin. The seats are wider, the leg room is greater and the wide centre console ensures plenty of elbow room.
Passengers will find that meals too have been upgraded. Offering both Asian and western meal options, both the portion size and presentation has been enhanced. Champagne is also on hand along with a wide selection of wine and other beverages.
Said to be the largest screen in its class, Premium guests can navigate through hours of on-demand entertainment on the 13.3" HD screen. Noise cancelling headsets also come standard in the Premium cabin. If choosing to use personal electronic devices, seats also include a power point and USB port.
The checked baggage allowance for all destinations except the Americas goes by the weight system. The maximum free allowance is 35kg however no one individual bag may weigh more than 32kg. The allowance for U.S. travel is 2 pieces with a maximum weight of 23kg each. Kris Flyer Elite Gold and Star Alliance Gold members receive an additional allowance. The allowance for cabin baggage is one piece, no greater than 7kg.
Singapore features several variations of the Business Class product depending on the aircraft type and length of flight. Every aircraft however provides superior comfort, with lie-flat beds, advanced seat controls and privacy screens.
With a focus on quality and freshness, the Business Class meal presentation features full-table service dining complete with an impressive in-flight menu. Singapore also provides a 'Book the Cook' option, where guests can pre-order meal specific meal options.
With over 1,000 entertainment options available on the Krisworld video system, passengers can watch movies and TV shows, listen to music and play games. Seats come equipped with a personal HD TV screen, noise cancelling headsets and a USB port and power point for personal electronic devices.
The free checked baggage allowance for travel to destinations other than the Americas is 40kg, however no individual bag may weigh more than 32kg. For U.S. and Brazil travel, 2 bags are permitted with a maximum weight of 32kg for each. Cabin baggage is limited to two small pieces weighing no more than 7kg each.
First Class is available on Boeing 777s operating the longest international flights, while the sumptuous First Class Suites can be found on the Super Jumbo A380s. Both offer wide seats with full flat-bed recline. The suite offers sliding doors for maximum privacy, however other First Class seats provide increased privacy due to their shell like design. Offering one of the largest beds in the sky, the airline provides comforters and fluffy pillows and duvets. Other luxuries include slippers, an amenity kit with luxury products, a vanity mirror and mood lighting.
Some of the world's top chefs have created dishes for the Singapore First Class menu. The gourmet meals are served on the finest tableware and a selection of wines provide the perfect accompaniment to each dish. For convenience, guests may dine at the time of their choosing
Large TV screens are available at every seat and in every suite. The Krisworld entertainment system provides hundreds of hour's worth of TV shows, current and classic movies as well as music and games. Noise cancelling headsets are always a feature in First Class as are USB ports and power points. Many A380s and 777-300ERs even provide internet access.
The free checked allowance is 50kg for destinations other than the U.S. and Brazil. No one bag however can weigh more than 32kg. For U.S. and Brazil travel, the allowance is 2 bags, each with a maximum weight of 32kg. Cabin baggage is limited to two small pieces weighing no more than 7kg each.
Club Lounges & Alliances
Singapore Airlines provides their own SilverKris lounges in Singapore as well as in Adelaide, Brisbane, Melbourne, Perth and Sydney. SilverKris lounges can also be found in such international destinations as Bangkok, Hong Kong, London, and Seoul. These lounges provide a stylish yet comfortable place to relax between flights. Light meals and snacks, a bar service, coffee and Wi-Fi are all available to help pass the time. For those who want to freshen up, showers facilities are provided. Access to the lounge is available to First and Business Class guests, KrisFlyer Gold members, and elite members of partner airlines' frequent flyer programs when departing on a Singapore flight.
In addition to the 27 member Star Alliance which includes such airlines as Air Canada, Air New Zealand, Thai and United Airlines, Singapore Airlines also maintains separate alliances with Virgin Australia, Virgin America and Virgin Atlantic.