Emirates is today one of the world's biggest and most successful international airlines. Having begun operations in 1985, the airline has seen phenomenal growth in its relatively short history. Emirates now serves Adelaide, Brisbane, Melbourne, Perth and Sydney with direct flights to Dubai while also providing daily direct links between Auckland and Brisbane, Sydney and Melbourne.
From its home base in Dubai in the United Arab Emirates, the Middle East's largest airline now flies to virtually every corner of the globe. Having entered into a marketing and code-share alliance with Qantas in 2013, Emirates has become one of the largest international airlines from Australia. With connections in Dubai, Emirates flies on to Europe, Africa, North and South America and points throughout the Middle East and Asia.
Emirates' in-flight service is considered to be among the best in the industry, particularly in First and Business Class, where lavish meals and private suites are setting the standard for in-flight luxury. Facilities on the ground are equally appealing with the world's only dedicated A-380 terminal in Dubai, chauffeur driven service for First and Business passengers and an Emirates lounge in over 30 of the cities that they serve.
Operating a mixed fleet of Airbus and Boeing aircraft, Emirates is known for its new aircraft orders and continuous fleet modernisation . Emirates is the world's largest operator of the A-380 and Boeing 777. The Emirates fleet consists of more than 220 aircraft, currently made up of the following:
Emirates provides counter service at every airport, as well as self service check-in kiosks at Dubai. When using airport kiosks, passengers are able to select or change seats, select the number of bags for check-in and print boarding passes. Dedicated check-in desks are available for First and Business Class passengers.
Online check-in is available for almost all of Emirates' 148 destinations. Starting 24 hours before departure, passengers can use the online check-in function in conjunction with their reservation number. Online check-in closes 90 minutes before scheduled departure. Passengers can either print their boarding pass or have it sent electronically to a mobile device.
Private suites with an enclosed space behind doors are provided on all A380, A340-500s and Boeing 777s. Suites provide lie flat beds, a personal mini bar, a vanity table and mirror and ambient lighting. The A380 also features a shower spa with Bvlgari toiletries and Timeless Spa products.
First class dining is a multi-course event complete with fine wine, champagne and cocktails. Guests can choose from a selection of meals of five-star restaurant quality which are individually prepared and plated on fine bone china. The freshest ingredients go into the preparation of each meal which are inspired by the tastes of the particular route or destination being flown. In addition to wine and other alcoholic beverages, Emirates has a variety of teas and coffees available.
Over 2,000 channels of programming are available on the Emirates ICE network. A multi-purpose system, ICE, which stands for 'information, communication and entertainment' can be used to communicate with fellow passengers, for on-demand entertainment, and for updated flight information. First Class seats also provide their own power points and USB ports for laptops and other electronic devices.
The checked baggage allowance may vary depending on the destination, but First Class passengers are provided with a generous baggage allowance. For most destinations, guests may check multiple bags for a total combined weight of 50kg. For travel to North and South America, the bag allowance is limited to 2 bags per passenger with a maximum weight per bag of 32kg.
The carry-on allowance is two bags per passenger. No bag may weigh more than 7kg and must be within the measurements of 45 x 35 x 20cm for the first bag, and 55 x 38 x 20cm for the second.
Maximum privacy is afforded to Business Class passengers with plenty of creature comforts to enhance the in-flight experience. With a seat that turns into a fully flat bed, a personal mini bar and lots of personal storage space, Business Class provides a relaxing, and private environment in which to enjoy the flight.
Guests can choose from a selection of entrees, mains and desserts with each being individually plated. Linen table cloths, cutlery and glassware further enhance the dining experience. Gourmet meals are regionally inspired according to the destination and fine wines, champagne and cocktails are readily available. A dessert service includes liqueurs, ports and brandies and a selection of cheeses.
Each seat comes equipped with a personal TV monitor for on-demand entertainment. The state-of-the-art Emirates system is referred to as ICE, which stands for 'Information, Communication, Entertainment.' Nearly 2,000 channels are available for a wide selection of international movies, TV shows, music, games and informational programming.
For most destinations (North and South America destinations excluded), Business Class passengers are permitted multiple checked bags with a total combined weight restriction of 40kg. For travel to North or South America, Business Class guests are permitted 2 bags only, each with a maximum weight of 32kg.
Carry-on restrictions are the same as for First Class - two bags per passenger. No bag may weigh more than 7kg, with the first bag required to be within the measurements of 45 x 35 x 20cm, and the second bag within 55 x 38 x 20cm.
The amount of personal space in economy depends on the aircraft and location of seat in the cabin. For their Boeing 777s for instance, Emirates has added an extra seat to each row which reduces the overall seat width, however leg space is an industry average with seat pitch measurements coming in between 31-33 inches. Seats feature adjustable head rests and each passenger is provided with a pillow and blanket for added comfort.
A choice of hot meals is provided in Economy Class with a snack or second hot meal being offered on long haul routes. Meal trays include a salad or fresh fruit, cheese and cracker and dessert. Drinks, including beer and wines are complimentary.
On-demand entertainment is available on personal seat back video screens. Hundreds of channels of programming are available from international movies and TV shows, to music, games and current flight information.
Economy Class passengers are permitted up to 30kg of baggage on most Emirates routes. For travel to or from North and South America destinations, the allowance is limited to 2 bags, with a 23kg weight limit per bag.
Passengers may bring one carry-on item into the cabin. This piece must weigh 7kg (15 lbs) or less and be within the measurements of 55 x 38 x 20cm. A reasonable amount of duty free purchases are also allowed in the cabin.
Club Lounges & Alliances
Emirates has 31 lounges around the world including locations in Brisbane, Sydney, Melbourne, Perth and Auckland. Combined with partner lounges with member airlines, Emirates elite frequent flyers and First and Business Class guests have access to hundreds of lounges around the world. Through their alliance with Qantas, Emirates passengers have access to numerous domestic and international lounges across Australia. Lounges are open to those travelling in First and Business Class as well as all Skywards Platinum and Gold members, regardless of class of travel.
In addition to the close marketing and code-share alliance with Qantas, Emirates also maintains partnerships with numerous airlines around the world. Emirates Skywards members can earn and redeem frequent flyer points on the following airlines: