Imagine you’re in the hustle and bustle of Frankfurt’s airport, tired, and ready to board your flight home to Australia, after several weeks of travelling. Then, you discover your flight has been cancelled. The locals have an advantage; they can liaise with staff in the native language to easily sort out a solution. Unsure of what to do, you phone your personal Travel Manager, who works overtime to ensure you are secured a seat on the very next flight.
It’s a true story, and one that client, Patricia, remembers vividly. “I can’t thank Lisa Clarke enough,” she says. “She kept me up to date and assured me everything was going to be okay. Lisa says it’s just part of the job, but I see it as much more than that.”
It’s just one example of the loyalty and professionalism that Business Owner, Lisa, demonstrates to her clients on a regular basis. With extensive experience in the travel industry, Lisa is one of the best in her field. Despite having arranged countless holidays, she’s still surprised by the refreshing and imaginative itinerary ideas brought to her by clients. “No two days are the same,” says Lisa. “One day I might be planning a surfing holiday in Sri Lanka, the next, a self-drive through the deep south of the USA!”
But Lisa says there is one thing that is more important than all the other facets of a trip, and that is, the level of service the client receives. “My assistance goes beyond choosing a destination, deciding on the length of stay, or trying to keep within their budget,” says Lisa. “I believe in being there for travellers, whenever they need.”
In addition to her excellent reliability, Lisa can provide first-hand advice on almost 40 different destinations. Ask her where to find the best wantons in Vietnam, or which breathtaking hotel to stay at when stopping over in Abu Dhabi. She’s climbed the Great Wall of China and cruised from Budapest to Amsterdam; tracked down the top designers in Paris and witnessed Pope Francis deliver his great maiden speech.
If you turn to Lisa for help with coordinating your dream holiday, you too will feel blessed.
Testimonials
Lisa and her team at Clarke & Turner Travel Associates are faultless. They go that ‘extra mile’ to make sure that every detail of your trip is considered and the end result is a seamless travel experience. Their friendly, helpful and considered approach to their clients is second to none. Thank you Lisa!
Clarke and Turner Travel Associates under the helm of Lisa Clarke as manager has proven to be the real deal when seeking to organise your travel needs . Lisa’s experience has enabled my wife and I to have the most well organised and priced holidays to the standard we expect around the world, whether it be a cruise on the Danube or the Mediterranean or a road trip through the USA or a trip to Bali we have been extremely satisfied with the professional service we received.
Lisa has organised group trips for me with some very demanding side issues with a smile and friendly voice and has taken all the work out of it for me . Give Lisa the dates and she will make it work.
Recently I was delayed in Frankfurt and immediately contacted my travel agent Lisa Clarke. She worked overtime to ensure that I would be on the very next flight and then from Singapore to Adelaide. I can't thank her enough for what she did and the time spent doing. Lisa kept me up to date thereby assuring me all was ok. Lisa would say it was just part of the job but I saw it as much more than that.
