In operation since the 1920s, Qantas is one of the world's oldest and most respected names in aviation. Qantas is also Australia's largest domestic and international airline, flying to destinations across Asia as well as to London, Dallas, Dubai, Los Angeles and New York.
With its extensive domestic and international network, Qantas offers connections to points around the world. As a member of the Oneworld alliance, an even greater number of destinations are available to Qantas passengers. Qantas has also formed a code share alliance with Middle East airline, Emirates, and all London flights are now routed through Dubai.
All Qantas flights to London and Dubai are now operated by the A380. Qantas also serves points across Asia and in 2015 the Flying Kangaroo added Tokyo's close-in Haneda Airport to its list of destinations. Qantas also has the distinction of flying one of the world's longest air routes, from Sydney to Dallas/Ft. Worth.
The airline's loyalty scheme, the Qantas Frequent Flyer program, awards points and status credits to those who travel with Qantas on a regualr basis. Made up of four tiers - red, silver, gold and platinum - each status level carries with it a collection of benefits. In addition to award travel, top tier members receive a greater baggage allowance, priority check-in and boarding, lounge access and the possiblity of Business or First Class upgrades. Points can also be earned and redeemed on Emirates and Oneworld airlines such as American, British Airways and Cathay Pacific.
Not including Qantas Link and subsidiary airline Jetstar, Qantas operates a fleet of 120 aircraft. The Boeing 737-800 is the backbone of its domestic and Trans-Tasman fleet. In 2015, the airline placed an order for state-of-the-art Boeing 787-9 Dreamliners to replace a large portion of its 747 international fleet. With the arrival of the super efficient airliner in 2017, Qantas is said to be looking to expand its route network by adding new long range routes. Currently, the Qantas fleet is made up of the following aircraft:
- Airbus A330-200/300
- Airbus A380
- Boeing 737-800
- Boeing 747-400ER
Mobile check-in is available to Qantas domestic passengers. This convenient option is available up to 24 hours before departure and an e-boarding pass can be saved directly to a tablet or smart phone. If checking in on the web via a desk-top computer, a paper boarding pass may be printed. Qantas is unveiling Auto Check-in to airports across Australia. For passengers who have not yet checked in for their flight, Auto Check-in will send a text message to the passenger allowing them to access their boarding pass in a few simple steps. The electronic boarding pass can be saved to a mobile device and used for boarding.
Qantas Club members and Platinum, Gold and Silver Frequent Flyers have access to dedicated priority lanes when checking in or dropping off bags at the airport. All passengers must be checked in a minimum of 30 minutes before a domestic flight, and 90 minutes for international flights for Economy and Premium Economy passengers and 60 minutess for First and Business.
Passengers can enjoy the added comfort and space of a Premium Economy seat on many Qantas international flights. The Premium cabin is separated from regular Economy and boasts a wider seat with greater recline, a substantial increase in leg space, and even greater elbow room with wider arm rests.
Qantas’ international in-flight dining menu is designed by celebrated chef Neil Perry and matched with a top Australian wine list. Between meals, enjoy a range of light snacks and beverages, as well as a glass of Sparkling Wine before take-off. A380s also feature a self-serve snack bar.
Sit back, relax and enjoy a multitude of on-demand entertainment. Guests can choose from a wide range of movies, TV shows, music and games, and the 10.6 inch touch screen on refurbished A380s and 747s makes it easy to navigate through the many selections. USB ports and power points are also available at each seat for the continued use of personal electronic devices. There's no straining to hear the movie or music either. Premium Economy guests are provided with noise cancelling headsets for superior sound quality.
Qantas allows Premium Economy passengers to bring 2 pieces of hand luggage into the cabin totalling 7kg. Two 23kg bags is the free allowance for checked bags when traveling to the Americas. For all other destinations, guests are permitted multiple bags with a maximum total weight of 40kg. No single bag may weigh more than 32kg. Frequent Flyer Silver, Gold and Platinum members receive an additional baggage allowance.
Business Class is available on domestic and international flights. The domestic Business Class cabin on the Boeing 737 features 12 seats in a 2 x 2 configuration. The extra wide arm chair style seats provide extra leg room and additional recline. The international Business Class Skybed is found on A330, A380 and 747 aircraft. Fitted within their own wrap around shell, the seats offer both privacy and space, with storage areas for such inflight necessities as reading materials, electronic devices and a bottle of water. The Skybed reclines to a fully flat postion and on selected long-haul flights, even comes with a cushy mattress, pillow and duvet.
On long haul international flights, Business Class meals are served on tableware designed by Marc Newson. The Rockpool designed menu lists several choices for starter, main and dessert with each course being individually plated. Of course the best Australian wines can be found in Business Class, and the trained cabin crew can pair the perfect wine with your meal.
On demand video entertainment will soon be found on all flights, including the domestic Boeing 737s. Through 2016, Qantas will be adding the entertainment system to remaining 737s and A330s in order to provide the same extensive entertainment library currently found on A380 and 747 long haul flights. Guests can choose from movies, TV shows, music and games. If that's not enough, passengers can plug in their electronic devices to the seat's handy USB port or power point.
Qantas permits 2 pieces of hand luggage with a total combined weight of 7kg. The checked baggage allowance for the Americas is 3 pieces at 32kg each while all other destinations allow multiple bags with a maximum total weight of 40kg. Silver, Gold and Platinum Frequent Flyers receive an additional amount on top of the standard allowance.
The First Class treatment begins on the ground with comfortable seating areas and quiet work spaces in Sydney and Melbourne's First Lounge. Once on board, the guest will find the First Suite - an extra wide seat that stretches out to a fully flat, 2 metre long bed. When ready for a sleep, the "bedding down" service can be enjoyed anytime during the flight. A mattress, fluffy pillow and duvet will ensure a restful sleep during the long journey.
The dining experience in First Class is like that of a gourmet restaurant. Enjoy the Luke Perry inspired meals as part of an eight course tasting menu or pick and choose the dishes you want a la carte style. Either way, the fresh meals are plated and served seperately and can be paired with the perfect Australian or international wine.
Sit back, recline and enjoy a wide range of on demand video entertainment via personal 17 inch touch screens. For your own entertainment, SMS, phone, PC power, USB ports and noise-cancelling headsets are also available.
Qantas allows two pieces of cabin luggage in the First Class cabin. The total weight of both bags must not exceed 7kg. Similar to Business Class, the standard allowance for North and South America is 3 pieces each weighing a maximum of 32kg. When travelling to all other international destinations, the total weight limit across multiple bags is 50kg, however no one bag may exceed 32kg.
Club Lounges & Alliances
Qantas offers a number of premium style lounges across Australia and around the world. There are 24 Qantas Club domestic lounges each providing comfortable work spaces, a fully stocked bar, barista and light snacks. There are also Domestic Business Lounges located in Brisbane, Canberra, Melbourne, Perth and Sydney. International lounges include Hong Kong, Singapore, Los Angeles and Auckland. In addition to the dining and bar service, guests will also find shower facilities in these locations.
Lounge access is open to Qantas Club Members, those flying First or Business Class or Jetstar Business Max, and Qantas Frequent Flyer Platinum and Gold members. Top tier frequent flyers with Emirates and Oneworld airlines may also access the lounges providing their onward flight is on Qantas or a partner airline.
Qantas has formed a full-fledged alliance with Emirates Airlines. Offering code-share flights, reciprocal marketing and sales and frequent flyer benefits, the airlines are able to offer maximum benefit to passengers through lower fares, and a greater number of flight times and destinations. In addition to Emirates, Qantas has individual alliances with Air Calin, Air Vanuatu and Fiji Airways. Oneworld member airlines include American Airlines, British Airways, Cathay Pacific, Japan Airlines and LAN.