One of the world's largest international airlines, Air Canada operates a global network of flights from its hub airports in Toronto, Montreal and Vancouver. From Sydney, Air Canada provides daily direct flights to Vancouver where onward connections are available to points across Canada, the USA and Mexico.  

Tabs

Overview

One of the five founding airlines to form the Star Alliance group, Air Canada has continued to expand while continually updating and modernizing its almost 200 strong fleet of aircraft. With the relaxing of air service restrictions between Canada and the U.S in 1995, Air Canada greatly increased its North American presence with a large push into the U.S. market. In addition to its extensive domestic network, Air Canada now serves dozens of cities throughout the Western Hemisphere. Air Canada also has a strong network presence across the Atlantic and Pacific.  

As a member of Star Alliance, members of Air Canada Aeroplan and any Star Alliance frequent flyer program can earn points when flying on any one of 27 alliance member airlines. Points can be redeemed for free travel, upgrades and other travel awards. Air Canada Altitude is the top tier reward program for the airline's most frequent flyers and provides a multitude of additional benefits such as lounge access and special access to reward seats.

Fleet

Airbus A319/320/321

Airbus A330-300

Boeing 767-300ER

Boeing 777-200LR/300ER

Boeing 787-8/9 Dreamliner

Embraer 190

Orders: From 2017, the A320 family will be progressively retired and replaced with new Boeing 737 MAX 8 and MAX 9 aircraft.

Check-in

There are various ways to check in for an Air Canada flight. Airport check-in at the ticket counter is always available. It is recommended that passengers travelling on international flights arrive at the check-in counter 2 to 3 hours before scheduled departure. All guests must be checked in a minimum of 60 minutes prior to departure (75 minutes for flights to Tel Aviv). Failure to check-in within these time frames may result in denied boarding and loss of fare.

Passengers travelling from Sydney and most other international ports can check-in online up to 24 hours before departure. Online check-in closes 1 hour before departure. The six digit booking reference number is needed for online check-in. Boarding passes can either be printed or sent electronically to a mobile device. 

Classes

 

Business Class

Comfort

Air Canada's international business class features unsurpassed levels of comfort and service. With suite like seating that converts to a fully flat bed, passengers are able to enjoy a restful sleep on long-haul flights. Air Canada's new Boeing 787 Dreamliners feature the newest Executive pod with the longest bed in the air. Services between Sydney and Vancouver are operated with Boeing 777 aircraft which feature the airline's equally indulgent classic pod or studio pod with fully adjustable seats and fully flat capabilities.

 

Dining

Business class guests will enjoy individually plated dishes with the finest ingredients. The in-flight service begins with a wine and mixed drinks service with appetizer. Guests can choose between several choices for main, which include the finest selections of fish, steak and other meats. A cheese, port and dessert trolley follows.

 

Entertainment

In-flight entertainment is provided on individual TV screens at each seat. Touch screens provide easy navigation through the extensive library of movies, TV shows , games and music. Newspapers, including route specific publications are provided along with Air Canada's on board magazine collection. Laptops and other personal devices can be enjoyed throughout the flight and power points and USB ports are available at each seat.

 

Baggage

All passengers, regardless of destination and class of travel are permitted one carry-on item and one small personal item such as a purse and other similar sized items. Size and weight restrictions for the main carry-on piece are 118cm and 10kg respectively.  Business class passengers on long-haul flights receive two checked bags free of charge with a fee for each additional bag. The maximum weight of each item is 32kg. Air Canada and Star Alliance Elite members receive an additional allowance.  

 

Premium Economy

Comfort

While Premium Economy is currently not available on flights to/from Sydney, Air Canada does offer the product on many other long haul routes from Vancouver, Toronto and Montreal. Premium Economy is a separate cabin offering greater comfort and increased personal space. Seat width and leg space are equally generous while adjustable head rests and pillows and blankets add an additional level of comfort.

 

Dining

Each meal is proceeded by a hot towel service. A welcome drink is provided followed by a choice of main which is served on china and complimented with cutlery and glassware. High quality meals also come with a salad, dessert and complimentary beer, wine and many non-alcoholic beverages.

 

Entertainment

A 10.5 inch personal touch screen is located at each seat, with a wide variety of entertainment to choose from. Headsets are complimentary and may be kept. Entertainment selections include hundreds of programming options. A USB port is also available at each seat for the charging of personal electronic devices.

 

Baggage

All passengers, regardless of destination and class of travel are permitted one carry-on item and one small personal item such as a purse and other similar sized items. Size and weight restrictions for the main carry-on piece are 118cm and 10kg respectively.  Premium Economy guests on long-haul flights are permitted two checked bags for free. Elite status frequent flyers may receive an additional allowance.

 

Economy

Comfort

International Economy Class features a standard 31 to 32 inch seat pitch. Each seat provides an adjustable head rest and a pillow and blanket are provided for additional comfort.  

 

Dining

A complimentary hot meal is provided in Economy Class with a choice of two mains. The tray service includes a small salad, bread role and dessert. Mixed drinks, beer, wine  and non-alcoholic beverages are complimentary. For domestic Canadian and North American services, there may be a charge for snacks and alcohol.

 

Entertainment

Personal touch screen TV monitors are located in each seat back where over 600 hours of on-demand entertainment are available. The system also includes a real-time map with up-to-the-minute flight path information. An in-seat power point and USB port are available for charging personal electronic devices.

 

Baggage

Each passenger is allowed one carry-on item no greater than 10kg in weight. A  personal item such as a purse, jacket or small camera case are also allowed to be carried on board. The checked baggage allowance is one bag up to 23kg. Additional bags are available for a charge. 

Club Lounges & Alliances

Lounges

Air Canada has a number of Maple Leaf lounges located at most major airports across Canada as well as international locations in London, Los Angeles and Paris airports. Within the lounges, Executive First service passengers along with Maple Leaf club and various Air Canada members can sit down and watch Bell TV HD programming while enjoying complimentary snacks and beverages including espressos, cappuccinos and beet on tap. Hewlett Packard business facilities, conference rooms (select locations) and wireless internet access are also available.

Alliances

Air Canada is one of 28 members of the Star Alliance, the world’s first and largest global airline alliance.